Christmas Orders — Privacy Notice

Last updated: 13 November 2026

This notice covers The Cow Christmas Orders catalogue and its order emails. The catalogue is currently in private testing and is not accepting public orders. It does not replace the privacy information for other shop services.

Who is responsible

The Cow Brazilian Meat Shop Ltd is responsible for the personal information used by this service. Contact us at braziliancow@gmail.com or 496 Great Cheetham Street East, Salford, M7 4TW, United Kingdom.

Information and purposes

We use your name, email address, telephone number, selected language, ordered products and requested weights, collection slot, order number, preparation status and collection/payment status to arrange and fulfil your order and answer your enquiries. Final weights and prices are recorded when the shop prepares the order. Payment takes place at the shop; the catalogue does not collect card details.

We send order confirmations and ready-to-collect emails from braziliancow@gmail.com. Replies go to that inbox. We use these details to take steps you request before a sale and to fulfil the sale. We use limited security and access records for our legitimate interests in protecting the service and preventing misuse. These messages are service updates, not marketing subscriptions.

Google account access and email

Only the shop authorises its Google account. Customers do not need to sign in to Google. The app requests permission to send Gmail messages and basic identity information to verify the shop account. It does not request permission to read the Gmail inbox. Authorisation credentials are stored on the server, not in the customer website.

Google processes the message recipients and contents to provide Gmail delivery. The app uses Google account information only to verify the sender and send the shop's order updates. It does not sell this information or use it for advertising. The app's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including its Limited Use requirements. The shop can revoke the connection through its Google Account permissions.

Storage and recipients

Authorised shop staff can access order details. During private testing, the application and its order database are stored on the shop's external drive. We will update this notice with the production hosting arrangements before accepting public catalogue orders. Google and recipients' email providers process email, potentially outside the UK; see Google's privacy information. We may also disclose records where required by law.

Retention

We retain ordinary catalogue order and contact records for 12 months after collection, or after cancellation for cancelled orders, then delete or anonymise them. Order-related emails and backups are included in our retention review. Records needed for accounting, legal obligations or an ongoing dispute may be kept separately for as long as that purpose requires.

Your choices and rights

You can contact us to request access, correction, deletion or restriction of your information, or to object to relevant processing or request portability where applicable. Some records may need to be retained for legal obligations. You can complain to the UK Information Commissioner's Office. Contact the shop if you need another way to arrange an order.

Browser storage

The catalogue stores your language preference and basket locally in your browser. Session storage remembers an in-progress request and your most recent confirmation. Staff authentication uses an essential session cookie. The private catalogue does not include advertising or analytics trackers.

About The Cow Christmas Orders · Service information and terms